KFC Nassau
Privacy Policy
Restaurants Bahamas Ltd. | Effective Date: June 1, 2026
1. Introduction
Your privacy matters to us. This Privacy Policy explains how Restaurants Bahamas Ltd. ("we", "us", "our") collects, uses, stores, and protects your personal information when you use the KFC Nassau online ordering Platform.
By using the Platform, you consent to the practices described in this policy.
This policy is issued in accordance with the Data Protection (Privacy of Personal Information) Act, 2003 of The Commonwealth of The Bahamas (the "Data Protection Act").
2. Data Controller Registration
Restaurants Bahamas Ltd. is registered as a Data Controller with the Office of the Data Protection Commissioner of The Bahamas, as required under the Data Protection Act. As a registered Data Controller, we are legally responsible for how we collect, store, use, and disclose your personal data.
If you have concerns about how your data is handled, you may also contact the Office of the Data Protection Commissioner of The Bahamas directly.
3. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
• Full name
• Email address
• Phone number
• Delivery address
• Payment information (processed securely through our payment provider — we do not store full card details)
• Order history and preferences
• Account login credentials
Information collected automatically:
• IP address and device type
• Browser type and version
• Pages visited and time spent on the Platform
• Referring URLs
• Cookie and tracking data (see Section 7)
4. How We Use Your Information
We use your personal information to:
• Process and fulfill your orders
• Send order confirmations and delivery updates
• Respond to customer service enquiries
• Send promotional offers and marketing communications (where you have opted in)
• Improve our Platform, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
5. Legal Basis for Processing
We process your personal information on the following grounds:
• Contract performance — to fulfill your order
• Legitimate interests — to improve our services and prevent fraud
• Consent — for marketing communications (you may withdraw at any time)
• Legal obligation — where required by Bahamian law
6. Sharing Your Information
We do not sell your personal data. We may share your information with:
• Delivery partners — to fulfill your delivery
• Payment processors — to securely handle transactions
• IT and platform service providers — who support the operation of our Platform
• Legal authorities — where required by law or court order
All third parties are required to handle your data in accordance with applicable privacy laws and our data processing agreements.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Account data is retained for the duration of your account and for up to 3 years after closure for legal and audit purposes.
8. Cookies
Our Platform uses cookies and similar tracking technologies to:
• Keep you logged in
• Remember your preferences and cart
• Analyze Platform traffic and usage
• Deliver relevant promotional content
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Platform.
9. Your Rights Under Bahamian Law
Under the Data Protection (Privacy of Personal Information) Act, 2003, you have the following rights:
• Access — You may submit a written request to receive a copy of the personal data we hold about you. We will respond within 40 days of receiving your request, as required by the Data Protection Act.
• Rectification or Erasure — You may request that inaccurate or incomplete data be corrected or, where appropriate, erased.
• Object to Direct Marketing — You may give written notice at any time requiring us to stop using your data for direct marketing purposes. We will comply within a reasonable period and will not charge you for exercising this right.
• Withdraw Consent — Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, submit a written request to the contact details below. We will not charge a fee for reasonable requests.
10. Cross-Border Data Transfers
Some of our third-party service providers (such as payment processors or cloud hosting providers) may be located outside The Bahamas. Under the Data Protection Act, personal data may only be transferred to a country outside The Bahamas where that country provides an adequate level of data protection.
Where we transfer personal data internationally, we take steps to ensure the receiving party provides protections equivalent to those required under Bahamian law, including through contractual safeguards. If you would like further information about the specific safeguards in place, please contact us at the details below.
11. Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for data in transit and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.
13. Marketing Communications
If you have opted in to receive marketing emails or SMS messages, you may unsubscribe at any time by:
• Clicking the Unsubscribe link in any marketing email, or
• Contacting us directly at the details below
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
15. Contact Us
For any privacy-related questions or requests:
Restaurants Bahamas Ltd. #20 Horseshoe Dr., Oakesfield, Nassau, Bahamas Phone: +1-242-397-6000 Email: feedbackkfcnassau@restaurantsbs.com Website: www.kfcnassau.com |